Privacy request

Data Deletion

You can request deletion of eligible data connected with a Fisher Game Studio game or a support conversation.

How to submit a request

1. Email [email protected] with the subject Data Deletion Request.
2. Name the game or service involved.
3. Provide the player ID or account identifier shown in the game, if one exists. Do not send a password.
4. Use the email address associated with the account when applicable, and describe the data you want deleted.

What may be deleted

Depending on the game and services used, eligible data may include account or player identifiers, cloud progress, preferences, analytics associations, and support correspondence. Some games store progress only on the device; uninstalling the game or clearing its storage may remove that local data.

Subscriptions

Deleting an account or game data does not automatically cancel an active Google Play subscription. If a future Fisher Game Studio game offers subscriptions, cancel the subscription separately in Google Play before requesting deletion.

Verification and timing

We may ask for limited information to verify that the requester controls the relevant account. We aim to acknowledge requests within 7 days and complete verified requests within 30 days, unless additional time is reasonably required.

Limited retention

Certain records may be retained where required for law, security, fraud prevention, dispute resolution, payment accounting, or enforcement of rights. Google Play purchase records and third-party platform data may also be controlled by the relevant provider.

Need help?

For general troubleshooting, visit Player Support. For website privacy details, read the Website Privacy Policy.